Air India Begins Another Investigation after 2 Passengers Discovered Disturbing Things on Plane
- Air India faced an embarrassing situation on a San Francisco-Mumbai flight when cockroaches were spotted on board, causing seat changes for affected passengers
- A deep cleaning was carried out during a technical halt in Kolkata to mitigate the issue, and the flight continued to its destination
- The airline has launched a thorough investigation into the incident and apologised to passengers for the inconvenience
A San Francisco-bound-to-Mumbai Air India flight made an unexpected stop for pest control measures after two passengers sighted cockroaches onboard.
The incident occurred on a Boeing 777 aircraft, which had taken off from San Francisco on Saturday evening.
Source: Getty Images
Passengers change seats after seeing cockroaches
According to Times of India, the unwelcome insects caused discomfort for the passengers, who were subsequently relocated to other seats.
The airline's spokesperson confirmed that two passengers were indeed bothered by the presence of small cockroaches on board.
He apologised for the inconvenience caused to passengers and announced the launch of a comprehensive investigation to determine the source and cause of the incident.
Air India has assured passengers that it will take necessary steps to prevent such occurrences in the future.
Source: Getty Images
Reacting to the incident, an Air India spokesperson said:
"Two passengers were unfortunately bothered by the presence of a few small cockroaches on board. Our cabin crew, therefore, relocated the two passengers to other seats in the same cabin, where they were comfortable thereafter.
"During the flight's scheduled fuel stop in Kolkata, our ground crew promptly conducted a deep cleaning process to address the issue. The same aircraft subsequently departed in time for Mumbai. Despite our regular fumigation efforts, insects can sometimes enter an aircraft during ground operations.
"Air India will be undertaking a comprehensive investigation to determine the source and the cause of this incident and implement measures to prevent recurrence. We sincerely apologize for any inconvenience caused to the passengers.”
Reactions as passengers sight cockroaches on plane
TikTok users have been reacting to the incident and sharing their opinions.
@S said:
"Calling them cockroaches is an insult to. Just look at what they did to Brampton."
@Invalid.Error said:
"Bothing new Air India has been known for bad service. People travel only because of fare differences as other flights are expensive."
@aly786 said:
"Come on Indians. Coaches going back home. No big deal."
Air India crash survivor Ramesh speaks
Meanwhile, Legit.ng previously reported about a conversation between the Air India crash sole survivor Vishwash Kumar Ramesh, and his cousin.
In a heartbreaking video posted online, the cousin had talked about his chat with Ramesh and his response to the questions thrown at him.
Proofreading by Kola Muhammed, copy editor at Legit.ng.
Source: Legit.ng
